The preparation of a Collection Key can fail if your anti-virus blocks the copy of the Lazagne.bin file (used by our Saved Credentials Capture). Either disable your anti-virus or allow the file to be installed when prompted.
Log Error
2019-05-29 15:15:03:392252 ERROR CollectionKeyMaker 0x00000230 0x000030bc 00:00:00.352637 173387776 221134848 430835 8081612 "Error: boost::filesystem::file_size: The system cannot find the file specified: ""C:\Program Files\ADF Solutions Inc\ADF Digital Evidence Investigator\x64\lazagne.bin"""